Heating & Cooling Services You Can Count On

Our Reviews

Hear from Past Customers

Since 2014, Flo-Rite Mechanical has provided customers throughout Texas with prompt and professional heating and cooling services. As a result, we successfully helped countless homeowners and business owners resolve their heating and cooling problems over the years. We can help you, too. Whether you require AC installation, heater repair, duct cleaning, or anything else, our highly trained technicians can handle it. To see what our past customers have to say about our heating and cooling services in San Antonio, feel free to browse through their reviews here!

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They went way beyond the norm to ensure that the proper equipment was installed in a timely manner

“This company is outstanding in its quality work and customer service. The office staff (Marissa, in particular) and the technicians are exceptional in every way--customer service, technical knowledge, courtesy, promptness. I cannot think of one think even remotely negative to say about this company. They went way beyond the norm to insure that the proper equipment was installed in a timely manner (in an incredibly short time frame). Hire this company.”

Shirley M.

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  • Excellent customer skills and helped with understanding everything that he was doing.

    “5-stars, not a doubt about it. My technician, John De La Rosa was one of the best I've dealt with. Knew the right way to explain to me and took the time to help me understand if a part was worn or about to fail. Excellent customer skills and helped with understanding everything that he was doing. He graciously helped with the filter installation as I was not able to climb a ladder into the attic. An impressive young man.”

    Gregory O.

  • They were pleasant and professional and went "above and beyond" to make certain that everything was done to our satisfaction.

    “Frank & his crew did an excellent job replacing our old a/c system with a new one. They were pleasant and professional and went "above and beyond" to make certain that everything was done to our satisfaction. I am very pleased with how the installation went and enjoying our new air conditioner. I definitely recommend them!”

    Jade

  • They went way beyond the norm to ensure that the proper equipment was installed in a timely manner

    “This company is outstanding in its quality work and customer service. The office staff (Marissa, in particular) and the technicians are exceptional in every way--customer service, technical knowledge, courtesy, promptness. I cannot think of one think even remotely negative to say about this company. They went way beyond the norm to insure that the proper equipment was installed in a timely manner (in an incredibly short time frame). Hire this company.”

    Shirley M.

  • I also appreciate the fact that the owner of Flow-Rite is a veteran and treats his fellow veterans with the same respect.

    “I would highly recommend Flo-Rite to everyone. They provide good old fashioned customer service by showing that they respect their customers and offer reasonable prices to boot !! From the time they entered our home to do the initial service call till the time the new system was in place and working they were very polite and informative. They took the time to explain why the previous system had broken down. They gave us the option to repair the old system or replace the system (and then they gave us 3 different systems to choose from) and took the time to explain the pros and cons of either doing the repair or replacing the system. They were very professional at no time did we feel they were trying influence our decision. We are impressed with the quality of their work and attention to detail during the installation process. The first day the new system was running we went from burning up to freezing in the house. I am very impressed on how much colder my home is now compared to before. I also appreciate the fact that the owner of Flow-Rite is a veteran and treats his fellow veterans with the same respect.”

    Christy S.

  • They quoted me a fair price and completed the work on time, they even cleaned up the mess when finished.

    “Frank and his team did an excellent job replacing my worn out ducting. The ductwork they installed allows better airflow throughout my house and the A/C does not need to run as long. They quoted me a fair price and completed the work on time, they even cleaned up the mess when finished. I highly recommend FLO-RITE.”

    Rick M.

  • I LOVE FLO RITE, my house is cooler, it was professionally equipped with the right materials and and I am happy for that.

    “I contacted my home warranty company when my A/C went out, after 5 days no one showed or called from either company. My neighbor had FLO RITE at her home so I contacted them also since she was satisfied. John walked and talked to me about my unit. Provided education on maintenance etc, but my unit was shot. I found him easy to talk to since he didn't sell me anything but the truth. We even had a "what if" conversation where he was experienced enough in his field to tell me about the damages of cutting corners. I LOVE FLO RITE, my house is cooler, it was professionally equipped with the right materials and and I am happy for that. Oh and my cat is happier too.”

    Fran R.

  • He was knowledgeable, professional and performed our services at a fair price.

    “Flo-Rite Mechanical is a great company to contract. We had Mr. Flores come out and service our AC. He was knowledgeable, professional and performed our services at a fair price. Highly recommend his business to anyone.”

    Yvette M.

  • I would definitely recommend Flo-Rite to anyone needing HVAC work.

    “If you're looking for a top notch HVAC service company, Frank and crew from Flo-Rite are who you are looking for. After contacting Flo-Rite, John came out to give me an estimate and arrived when he said he would. I needed a complete new system and after making the decision to go with Flo-Rite, they were able to order it and get it installed the next day. They did a really great job communicating with me and even worked with me on the price. I would definitely recommend Flo-Rite to anyone needing HVAC work.”

    Robert C.

  • I highly recommend them to anyone who values honesty, integrity and a hard work ethic.

    “The entire crew of Flo-Rite Mechanical were AWESOME! The installation crew was very knowledgeable and respectful. The owner and fellow veteran, Frank, and his Senior HVAC Analyst, John, were great to work with throughout every step of the process. My new 16 Seer Trane system has been installed by the best team I've experienced in many years. They were very meticulous and wanted to make sure that I received first class service. They also went above and beyond to repair and seal some improper ductwork that I had paid another company to do previously. This is a company that you can rely on and TRUST to do the right thing. Their pricing is very competitive and you get what you pay for. Their expertise is above reproach and second to none! Thanks for a great experience and education. I highly recommend them to anyone who values honesty, integrity and a hard work ethic.”

    Jerry E.

  • I could not be more pleased with the professional installation that Frank and his men did.

    “To make an intelligent decision on buying a central air conditioner, I looked for info and recommendations on the internet. I found a web site chock full of information that belonged to a heating and air conditioning company (ASM) in California. They were certified to work on nearly all a/c units so they were not promoting any one particular brand. Their recommendations were based on their experience with units they sold and worked on. Their top pick (value for the money) was a Day & Night Performance series a/c. I had never heard of this brand but further reading revealed that it is made by the same company that owns Carrier. When I was done reading their blog, they had convinced me that I should buy Day & Night. I went to the D&N web site to find a dealer and there was only one within 100 miles: Flo-Right Mechanical located here in San Antonio. I looked at their customer reviews and BBB rating and found that they were judged a professional outfit that was highly thought of. It is owned by Frank Flores, an Air Force veteran, and his very competent employees are John and Omar. Frank was busy on a job so on Saturday, 3 Sep 16, I met with John who provided information on Day & Night and his experiences with that brand mirrored those of ASM. He worked up a proposal sheet to give me options and I picked the 16 SEER system; however, instead of a 10-year warranty like ASM said, I got a 12-year warranty because Flo-Rite has been granted an elite dealer status by D&N. On Wednesday morning, Frank showed up and started to demo the old system. Later he was joined by John and Omar who finished the removal and started on the installation of the new system. This was where it got tricky as the a/c and furnace closet space was built in 1979 when the units were much smaller. They came up with a creative solution to make everything fit. In my research, it was repeatedly stressed that the quality of the installation was important regardless of the brand. So how did I gauge quality? During the installation, they explained why they were doing various things. When people do little things well, it gives me confidence that the big things are done equally as well. As an example, John used a level when mounting a new electrical box on the house because he wanted it to look right. These little steps were not required but for me, they were a sign of professionalism that is the obvious hallmark of this company and its employees. I am very happy with the equipment and the first thing I noticed is how much more quiet it is, inside and out, than the old unit was. I could not be more pleased with the professional installation that Frank and his men did. I highly recommend Flo-Rite Mechanical as the company to choose as your HVAC contractor regardless of the brand you choose for your a/c.”

    Ron B.

  • Super professional and easy to get in contact with when needed. Thanks!

    “Great and quick service. Helped us get a replacement unit at a very affordable price. Super professional and easy to get in contact with when needed. Thanks!”

    Harry W.

  • Flo-rite is the best company out there for any air conditioning problems you have they will be there for you and will give you great customer service.

    “Flo-rite is the best company out there for any air conditioning problems you have they will be there for you and will give you great customer service.”

    Joshua M.

  • They were courteous and professional. I highly recommend them to anybody!!!

    “Best service to date!!! My A/C went out. My warranty company assigned another company. The company they assigned did not call me back, I called them and they said they couldn't come for 2 days. It was 90 degrees upstairs and unbearable. I called the warranty company and they reassigned flo-rite. They came out same day!!! They called as they were running abbot behind. They were courteous and professional. They got me up and running in a short time and then followed up 48 hours later ton make sure everything was good to go. I highly recommend them to anybody!!!”

    Norman B.

  • The overall experience was a very pleasant ordeal.

    “My AC went out after 10yrs. I figured it would be about time for a new one. I called John Wayne, Airtron, lots of other big name businesses. They all came in trying to sell me a new unit without even looking at my current one. From $18,000 down to $10,000. I called Flo-rite Mechanical on a recommendation from a friend who swore by them. They came and physically looked at my unit by opening it up. The overall experience was a very pleasant ordeal. I wound up with a new unit installed at more than half the price of the other companies. Trust in this company as I have.”

    Marty

  • Wonderful company to work with. Thank you Flo-Rite.

    “The Flo-Rite employees are respectful, quick and helpful. They gave us the best estimate for an entirely new system, answered our questions, and showed us everything about the new system. Wonderful company to work with. Thank you Flo-Rite.”

    B. W.

  • Definitely would recommend to friends and family and won’t hesitate to call them again if I needed to.

    “Awesome company with great customer service. I was taken care of quickly and updated as to when technician was on the way. Technician was super nice and upfront about what needed to be repaired. It’s hard to find a company that is honest and reliable but FLO-RITE is the real deal. Definitely would recommend to friends and family and won’t hesitate to call them again if I needed to. Thanks again for all your help!!”

    Andrea M.

  • Thanks to everyone at FLO-RITE for all that you have done, it is very much appreciated.

    “FLO-RITE is exceptionally in quality and service. Things that made them stand out: They texted a picture of Javier so I would know who was coming and when he would arrive. Javier was easy going as well as professional. He inspected the space where a new furnace and AC would be set up. He sat down and explained all the options available. He explained about rebates by CPS and explained what would be done if I chose to go with them. I really appreciated the fact that he did not try the typical car salesman's approach. The installers came on the date that I would be home. It didn't take long for the installation to be done. They were careful to lay down a clothe so when they pulled the furnace it would cause too much of a mess. There was a few minor issues and I can tell you that the front desk was responsive to my questions. You can always tell the caliber of a person or a company on how they handle an issue. Marissa is amazing. She called and spoke with me going above and beyond the "normal" customer service. Juan came out to make sure everything looked great and I was happy with everything. He was friendly and he was a wealth of information. He had already filled out the CPS rebate form with their information so all I had to do was fill out my basic information. He was funny and easy going. I chose FLO-RITE because they have a great rating across the board with several different websites. The main reason is because this business is owned by a veteran, and it sounds like he has several veterans working for him. I am sitting in the comfort of my air conditioned home as the heat outside rises. Thanks to everyone at FLO-RITE for all that you have done, it is very much appreciated.”

    Theresa D.

  • Flo-Rite is a real honest business that care for their clients and have awesome customer service . They understand that life happens.

    Krystal G.

  • Very personalized and service beyond comparison.

    “Flo-Rite is very professional company that delivers quality service from the field techs to the office personnel. Marissa Flores is exceptional in that she is friendly, keeps you posted, follows through and thoroughly on your service call. Very personalized and service beyond comparison. Highly recommend.”

    Fernando Y.